Terms Of Service

Terms of Service

1. Overview

Welcome to LilyShades. By accessing or using our website and placing an order with us, you agree to be bound by the following terms and conditions. Please read them carefully before making any purchase. If you do not agree with any part of these terms, we kindly ask that you refrain from using our services.

We reserve the right to update, modify, or replace any portion of these Terms of Service at any time without prior notice. It is your responsibility to review this page periodically for changes. Your continued use of our website following the posting of any changes constitutes acceptance of those modifications.

2. General Conditions

We offer our products and services to individuals who are at least eighteen years of age or who are shopping under the supervision of a parent or guardian. By placing an order, you confirm that you meet this requirement.

We reserve the right to refuse service to anyone for any reason at any time. All descriptions of products, pricing, and availability are subject to change at our sole discretion, and we reserve the right to discontinue any product at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our website, products, or services without our express written permission.

3. Products and Pricing

We take great care to ensure that all product descriptions, images, and specifications displayed on our website are as accurate as possible. However, we do not guarantee that the colour, texture, or detail of the products as seen on your screen will precisely match the physical item, as this may vary depending on your device's display settings.

All prices are listed in US dollars and are subject to change without notice. We reserve the right to correct any errors in pricing, product information, or availability at any time. In the event that a product is listed at an incorrect price, we reserve the right to cancel or refuse any orders placed for that product, whether or not the order has been confirmed.

4. Orders and Acceptance

When you place an order through our website, you are making an offer to purchase the selected items. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in pricing, or suspected fraudulent activity.

Upon acceptance of your order, you will receive a confirmation email acknowledging the details of your purchase. This email does not constitute a binding contract of sale; rather, it serves as a record of your order. A final contract is formed when your order is dispatched from our warehouse.

5. Payment and Billing

By placing an order, you agree to provide current, complete, and accurate payment and billing information. We reserve the right to cancel or refuse any order if the payment information provided is invalid, insufficient, or suspected to be fraudulent.

You are responsible for all charges incurred under your account, including any applicable taxes and shipping fees. Your payment will be processed at the time of order confirmation.

6. Shipping and Delivery

We aim to process and dispatch all orders within one to two business days. Delivery times are estimates and may vary depending on your location and the shipping method selected. We are not responsible for delays caused by the carrier, customs processing, or events beyond our reasonable control.

Please refer to our Shipping Policy for more detailed information on delivery timelines, methods, and associated costs.

7. Returns and Exchanges

We hope you love every piece you receive from us. However, if for any reason you are not completely satisfied with your purchase, you may return eligible items in accordance with our Returns Policy.

To be eligible for a return, items must be returned within fourteen days of delivery, in their original condition, unworn, unwashed, and with all tags attached. We reserve the right to reject returns that do not meet these criteria.

Please note that shipping costs for returns are the responsibility of the customer, unless the return is due to an error on our part, such as receiving a damaged or incorrect item.

8. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, product designs, and software, is the intellectual property of LilyShades and is protected by applicable copyright and trademark laws. You may not use, reproduce, distribute, or create derivative works from any of our content without our prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law, LilyShades shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products. Our total liability to you for any claim arising from your purchase shall not exceed the total amount paid by you for the product in question.

We do not warrant that our website, servers, or email communications are free of viruses or other harmful components. You agree that your use of our website is at your sole risk.

10. Privacy and Data Protection

Your privacy is important to us. We collect, use, and protect your personal information in accordance with our Privacy Policy. By using our website and placing an order, you consent to the collection and use of your information as described in that policy.

11. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the jurisdiction in which our business is registered, without regard to its conflict of law principles.

12. Contact Information

Should you have any questions, concerns, or requests regarding these Terms of Service, please do not hesitate to contact us at:

Email: lilyshades01@outlook.com

We are committed to addressing your inquiries promptly and thoroughly.

— The LilyShades Team